Shipping policy

Dispatch
Orders are dispatched from Melbourne within 24–48 business hours (Mon–Fri).
During peak periods (sales, holidays), please allow an additional 1–2 business days.

Australia Shipping Rates
Standard: A$14 Australia-wide
Free Standard Shipping for orders A$120+
Express: A$18 Australia-wide
Free Express Shipping for orders A$300+
Delivery Times (via Australia Post)
Standard: 3–6 business days metro (longer for regional/remote)
Express: 1–3 business days metro (longer for regional/remote)

New Zealand Shipping Rates
Standard International: A$18.00
Express International: A$34.95
Free shipping is not available for New Zealand orders
Delivery Times (via Australia Post International)
Standard: 8–12 business days
Express: 4–6 business days
Delivery times may vary due to customs clearance or peak season delays.

Tracking
Customers receive an email with an Australia Post tracking link once dispatched.
Please allow up to 24 hours for tracking updates.

Other Notes
We ship to PO Boxes and Parcel Lockers (Australia only).
Please check shipping details carefully at checkout; once dispatched, address changes cannot be guaranteed.
Missed deliveries may be redirected to the nearest Post Office or collection point.